OperationsReal-Time Tracking Real-Time Search Customer Portal Signature Capture Operational Orchestration™ Real-Time Inbound Logistics Customer Alerting and Notifications Ultra High Resolution Route Mapping Business Hours of Service Route OCR Automated Route Simulations
Automatically Minimize Customer Interaction
Route4Me customers can minimize the amount of time they spend on low-value activities such as customer service, track-and-trace, and keeping customers up-to-date with the status of their inbound visits.
We realize that many of our users visit many customers per day, and as the number of customers increases, so does the administrative and customer service burden on our customer's organization.
Our customer portal permits your customers to log into Route4Me using a tracking number or their Account ID to monitor the status of their inbound visit.
The customer portal shows them as much (or as little) information as you want to reveal to them about the visit - for example, custom fields, driver identity, estimated arrival times, and much more.