Geofencing is a location-based technology that creates a virtual boundary around a geographic area, triggering a response when a mobile device enters or exits this area. Companies commonly use this service for various applications from last-mile GPS fleet management to field service coordination.
With Route4Me’s geofencing technology, you can create a virtual perimeter around a customer or stop on a route that triggers a response when a driver’s mobile device with the Route4Me driver app enters or exits the defined area.
Route4Me’s Dynamic Geofencing takes this a step further by automatically creating these virtual perimeters around each customer’s location on every route, which is ideal for businesses with ever-changing routes like delivery or field service organizations. This eliminates the need to manually draw geofence shapes and allows for customizable parameters.
Dynamic Geofencing ensures you know when a driver enters a customer’s vicinity and provides detailed tracking analytics for better operational insights. Automated geofences detect arrivals and departures, generating immutable timestamps for these events. This automation enhances accuracy and efficiency in tracking service times.
When executing routes, your drivers and field employees are required to manually mark customer addresses as “Arrived” to indicate arriving at the destination. After finishing workflows and departing from customer locations, field employees are required to mark the corresponding destinations as “Done.“ Route4Me provides geofences that automatically detect when and where your team members visit or leave customer locations. Geofences generate immutable “Arrival Time” and “Departure Time” timestamps that can’t be modified.
With Dynamic Geofencing, Route4Me allows businesses to better understand driver activity at the stop by automatically triggering responses based on geofence settings. This, coupled with drivers manually marking destinations as “Arrived” and “Done,” ensures real-time updates on workforce status and location, improving efficiency and customer satisfaction. These additional data points also help determine patterns that may indicate recurring problems at a stop, like excessive wait time for a loading dock or trouble connecting with a customer, that can be alleviated with customer communication or a change of schedule.