Enjoy Route4Me's
Perfect 10 Support

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Every Route4Me Subscription Comes With

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24/7 Email Support

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24/7 Chat Support

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24/7 Phone Support

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Comprehensive Help Manuals & Tutorials

Large number 10 in white on a light gray circular background, representing a perfect customer experience score for Route4Me's support services.
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3D icon of an orange medal with a white star, encircled by a blue ring.

Every paid Route4Me subscription comes with our unique Perfect 10 experience

Yes, we’ll almost always say Yes!

We’ll almost always be available to help you 24/7/365

We’ll always follow up promptly and consistently

We’ll always be here to help answer honestly your most challenging questions with total honesty, even if the answer means losing your business

We’ll always use every resource available to us and our professional network to help you

We’ll always go out of our way to build a solution that exceeds your expectations

We’ll always be transparent about fees so you have plenty of time to make an informed decision

We’ll always respect your boundaries, privacy, and security

We’ll always strive to match your unique style and preferences

We’ll always hear you loud and clear when you say No

Route4Me Success Plan Type

Premium Support Subscription Plans

Hero
$0
/up to 100 users

All members receive 24/7/365 access to our team of routing experts and a faster issue response time.

  • 24/7 email support
  • 24/7 chat support
  • 24/7 phone support
  • Developer support for APIs
SuperHero
$10
/user/month

A dedicated routing expert is assigned to your company.

  • Everything in Hero
  • Dedicated account manager
  • Dedicated premium support representative
  • Twice a year account review
SuperHero +
$25
/user/month

With $1,000 minimum monthly support spend.

  • Everything in Super Hero
  • Access to solutions engineering team
  • Quarterly account review
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What Our Customers
are saying

The customer service is 20 out of 10. Close to the best in any business.

Tim B.

They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Robert C.

Customer Support is helpful and the live chat is always available. The new customer onboarding session was a great help!

Frank W.

Customer service is incredible, web support get back to you in seconds and ALWAYS finds a solution. Very impressed.

Doug R.

The customer support live chat was rock solid! walked me through the whole process.

Brian F.

Support and training is great. It is easy to use, works fast and increases efficiency. This cut my routing time in half, literally.

Michael B.
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