Exceed Customer
Expectations
Big And Bulky Delivery Route Optimization
Increase efficiency and scale with demand while ensuring a dependable, positive customer experience.
It’s Not The Route, It’s The Optimization!
The Definitive Guide To Last Mile Route Optimization
Routing resides at the center of a much larger fulfillment process that begins with a customer need and doesn’t end until that need is satisfied. Read our guide to learn how last mile optimization links upstream and downstream business processes across the supply chain, improving efficiency, utilization and profitability, while ensuring customer service excellence.
A Smooth Experience Customers Remember
Big and bulky deliveries involve more than just reaching the right address. Keep operations predictable and customers informed with routes designed around service tiers, time windows, and installation requirements. Manage expectations with automated ETA notifications and real-time tracking while mobile workflows walk crews through assembly and setup for a seamless white-glove experience. Whether handling one daily route or peak-season surges, you deliver the same dependable, high-touch service regardless of delivery size or complexity.
Drive Efficiency At Every Step
Solve the complexity of oversized delivery by routing around real-world constraints like truck dimensions, weight restrictions, limited-access streets, and two-person crew requirements are built directly into route optimization. Send the right vehicle and crew to every stop, keeping deliveries on time and on budget while providing excellent customer experiences. Maximize fleet capacity across box trucks, straight trucks and vans, to maintain route density and control delivery costs even as territories grow.
Continuously Improve Your Operations
Every delivery generates insights that help you refine performance and strengthen customer satisfaction. Comparing planned versus actual results to improve labor forecasts and service time estimates across delivery tiers. Guide continuous improvement with key metrics like completion time and first-attempt success rates. Reduce disputes and build accountability your customers can see with digital proof of delivery including signatures, photos, and notes.
Matthews International Exceeds Demanding Delivery Standards
“We knew we needed routing, but we didn’t know we needed optimization.”
Route
Planning
Plan reliable routes in seconds
Dispatch
& Tracking
Execute with confidence
Driver
Efficiency
Arrive on time, every time
Business
Operations
Automate last mile workflows
Customer
Experience
Earn customer loyalty
Business
Insights
Measure, manage, master
Platform
Integrations
Simple, seamless infrastructure
Mobile
Applications
Choose iOS, Android or Zebra
Unlock The Power Of Integration
In The Last Mile
The Definitive Guide To Last Mile Route Optimization
Learn how to optimize business processes across your supply chain by integrating last mile route optimization with your ERP, CRM, OMS, TMS, telematics and fleet management systems. Read our guide to see how integration enables better customer service, increased vehicle utilization, stricter compliance—including real-world examples!
Explore More About Big and Bulky Delivery Route Optimization
What Is White Glove Delivery
Provide delivery service that offers a higher level of care and attention.
Benefits Of Route Optimization
Discover how route optimization boosts supply chain management.
Delivery Scheduling Guide
Create a seamless, reliable service that keeps customers coming back.
Improve B2B Delivery Efficiency
A guide to the four best practices for boosting B2B delivery excellence.
Level Up Your Furniture Delivery
Overcome the challenges of delivering heavy items like furniture.
Ops Research & Route Optimization
Use advanced analytics to make better last mile decisions.