Customer Email Alerting and Notifications - Scheduled

Route4Me Automatically Sends Customers an E-Mail Alert When Their Stop Is Scheduled

Route4Me's proprietary optimization engine allows you to plan and optimize the most cost-effective and time-efficient routes. Once your routes are planned and optimized, you can send them to your team members' smartphones for navigation and completion. Route4Me also permits you to automate your customer alerting process by sending automatic email notifications to the customers whose orders have been scheduled and dispatched.

Real-Time Alerts & E-Mail Notifications Using GPS Data

We understand that every business has its own system and procedures for notifying their customers. To accommodate your unique business requirements, we will enable you to set up your own alerting rules and customize the contents of your notifications. With this Route4Me component, you will be able to fully automate your customer alerting process and send an automatic email notification to each customer whose order has been scheduled and dispatched. In this way, you will minimize the time and money spent on making and answering customers' calls, avoid miscommunication, and raise your customers' satisfaction.

For maximum convenience and effectiveness, you can configure and send action-triggered email notifications with automatically attached tracking URLs, order IDs, arrival time windows, dynamic ETAs, and other order details. Depending on your unique business needs, you can use various customizable templates to change the visuals of your email notifications. In addition to that, Route4Me's Self-Service Customer Portal will help you save thousands of hours of support time and expensive team resources by allowing your customers to track and trace their own orders in real-time.

Route4Me also offers customer alert components for the following triggers: