Customer Email Alerting and Notifications - You Are Next

Route4Me Automatically Sends Customers an E-Mail Alert When Your Team Member Is About To Arrive

Route4Me’s next-generation cloud-based solutions allow your team at the office to collaborate with the drivers who are out in the field using live communication channels, near real-time updates, and instant customer data synchronization. In addition to that, Route4Me can also help you automate various internal and customer-facing parts of your business.

Real-Time Alerts & E-Mail Notifications Using GPS Data

This Route4Me component will enable you to automate the process of sending alerts and email notifications to your customers when they are the next destination to be visited on the dispatched and active route. Your customers will appreciate being notified in advance and allowing them to prepare before your team member arrives at their location. By giving your customers a heads up, you will avoid unwanted delays, stay on schedule, maintain a professional reputation, and always leave your customers satisfied.

To make your customer alerts more informative and effective, you can configure and send action-triggered email notifications with automatically attached tracking URLs, dynamic arrival times, order numbers, visitation time windows, and other order details. Depending on your unique business model, you can customize your alerts using white-labeled email templates to change how your email notifications look and how your customers interact with them. Furthermore, Route4Me's Self-Service Customer Portal will allow you to save thousands of hours of support time and expensive company resources by letting your customers track their orders online from their computers or smartphones.

Route4Me also offers customer alert components for the following triggers: